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Change policy y return

Shipping Policy 

You can choose to have your Kawaia delivered to your doorstep or pick it up at our workshop. 

Contact us for more information at (507) 6876-9224

The return or refund of any product purchased at or via Instagram in person will not be accepted. Please note that all items marked discount are not eligible for a refund, exchange, or store credit.

Size or design adjustment will be made at an extra cost depending on the work to be done, as long as the product is not on discount as mentioned above, keep in mind that Kawaia is a brand that mostly makes orders for each customer. For sanitary reasons, please try on all swimsuits over underwear. 

At this time we do not accept changes due to the Covid-19 situation 

All items marked discount are not eligible for an exchange or credit note. We understand that shopping for discount items can be tricky, so feel free to contact or via Whatsapp (507) 6876-9224  before placing your order with any sizing questions , fit or fabric so we can make sure you get your purchase right.

When making an adjustment, the product must be in perfect condition, clean, without stains, as it was delivered on the day of purchase. 

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